Privacy Policy (Website)

Privacy Policy

Last Updated: April 30, 2025

Ascend Cleaning ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services or visit our website at https://ascendcleans.com (the “Site”).

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and address. Service Information: Type of cleaning requested, date/time of service, and special notes you provide. Payment Information: Credit card or payment processor details (processed securely via third-party services such as Stripe or Square). Device Information: IP address, browser type, and cookies when you use our Site.

2. How We Use Your Information

We use your information to:

Provide, schedule, and manage cleaning servicesCommunicate with you about appointments, promotions, and service updatesProcess payments and send receiptsImprove our services and website functionalityComply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information only with:

Service providers and contractors working under confidentiality to perform services on our behalfPayment processorsfor secure transaction handlingLegal authorities, if required by law or to protect our rights

4. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your personal information. However, no transmission or storage system can be guaranteed 100% secure.

5. Your Rights and Choices

You may:

Request to access, correct, or delete your personal informationOpt out of promotional emails at any time by clicking "unsubscribe"Decline cookies through your browser settings

If you are a California resident, you may have additional rights under the

California Consumer Privacy Act (CCPA)

. Contact us for more details.

6. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect information from minors.

7. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available at

https://ascendcleans.com/privacy-policy-website

.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Ascend Cleaning

📍 1178 W 36th Pl, Los Angeles, CA 90007

📞 (213) 319-5497

✉️ [email protected]